Last updated: September 14, 2025
These Terms and Conditions (“Terms”) govern the use of the website
rentcarstirana.com and car rental services provided by
RentCars Tirana. By booking a vehicle through our website or using our services, you agree to be bound by these Terms.
Please read them carefully before making a booking.
1. General Provisions
- RentCars Tirana provides car rental services in Albania directly and/or in cooperation with local partners.
- The minimum rental period is 1 day (24 hours).
- All rentals are subject to availability at the time of booking.
2. Driver Requirements
- The minimum driver age is 21 years.
- A valid driving license held for at least 1 year is required.
- An international driving permit may be required if your license is not in Latin script.
3. Documents Required
- Valid driving license
- Passport or national ID card
- Booking confirmation (digital or printed)
4. Booking and Payment
- Bookings can be made online via our website or by contacting us directly.
- No deposit and no credit card are required at the time of booking.
- Payment is made upon car collection, in cash or by card, unless otherwise agreed.
- Prices include basic insurance and unlimited mileage unless specified otherwise.
5. Cancellation Policy
- Bookings can be cancelled free of charge up to 48 hours before pick-up.
- Late cancellations or no-shows may be subject to a cancellation fee equal to 1 rental day.
6. Vehicle Pick-up and Return
- Vehicles can be collected at Tirana Airport, city center, hotels, or other agreed locations.
- The renter must inspect the car upon collection and report any existing damage before driving.
- Cars must be returned at the agreed time and location. Late returns may incur additional charges.
7. Insurance and Liability
- Basic insurance (Third-Party Liability) is included in the rental price.
- Optional insurance upgrades (CDW, Full Coverage) may be offered at pick-up.
- The renter is fully responsible for damages or accidents if driving under the influence, off-road, or in violation of local traffic laws.
8. Fuel Policy
- Standard policy: Full to Full. The renter must return the car with the same fuel level as at pick-up.
- If the fuel level is lower at return, the renter will be charged for the missing fuel plus a service fee.
9. Cross-Border Travel
Taking the rental vehicle outside Albania is only allowed with prior written approval and additional insurance coverage.
10. Use of Vehicle
- The car may only be driven by the renter and additional drivers listed in the rental agreement.
- It is prohibited to use the car for illegal activities, racing, towing, or transporting hazardous goods.
- All traffic fines, parking tickets, or toll violations are the responsibility of the renter.
11. Breakdown and Accidents
- In case of breakdown, contact RentCars Tirana immediately for assistance.
- In case of an accident, the renter must notify the police and obtain a report.
- Failure to follow procedures may result in loss of insurance coverage.
12. Data Protection
We process personal data in accordance with our Privacy Policy. By booking with us, you consent to the use of your data for the purposes of providing rental services.
13. Limitation of Liability
RentCars Tirana is not liable for indirect damages, delays caused by third parties, or circumstances beyond our control (e.g., strikes, natural disasters, government restrictions).
14. Governing Law
These Terms are governed by the laws of Albania. Any disputes shall be subject to the jurisdiction of the competent courts in Tirana.
15. Contact Information
If you have questions about these Terms, please contact us: